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The Management Context

Initiatives for sustainable development of tourism have a management context characterised by the rather complex delivery landscape of tourism. The responsibility for different levels of management and for the delivery of different services and products in this sector, sits with a diverse collection of actors/stakeholders in the field.

Levels of Governance

The PM4SD Methodology discerns 3 different levels of governance:

1. The Policy level

2. The Programme Management Level

3. The Project Management Level

These three level needs to be connected one to another in order to deliver sustainable projects.

The Programme Management level needs to be aligned with the strategies set up at Policy Level. In return, the Policy level should respond to feedback and lessons learnt from the programme and project management levels.

Each level involves various stakeholders, some of whom may be common to more than one level.

The Project Management level needs to build projects based on policies and strategies.