The Project Life Cycle in the tourism sector
In this section the life cycle of a project and the project genesis which apply within the tourism sector are designed. This section will support the project manager in approaching sustainable projects with methodology and vision.
As a first concept we need to get familiar with the three steps project life cycle structure.
2. Delivery Stages
The starting point of each project is the “Project Mandate” which authorises the project initiation.
The Initiation allows an organised and controlled start, i.e. organise and plan things properly before leaping in.
The Implementation step is represented by stages. It allows an organised and controlled middle, i.e. when the project has started, to make sure it continues to be organised and controlled. Each middle stage includes three management activities: stage definition and planning, stage control and product delivery.
The Closure Step allows an organised and controlled end, i.e. when you have got what you want and the project has finished, by tidying up the loose ends.
Finally, in order to realise long term benefits for local communities and sustainable destinations you need to plan for the “Benefits Management” actions which will be implemented after the closure stage.
The project has a start and end, and what happens during the life span, is the “moment of the truth”. During this life time we need to be able to achieve sustainable objectives. It is the delivery time, which is the concrete opportunity to transform project plans into actions. The main actors are: the Project Manager, the Team Managers and the Project Board.
However in PM4SD, we approach projects from a broader perspective. We need to link the project to the flow of activities that take place before the initiation stage.
The process which allows a good Project Mandate and then a good start, need to be explored.
A good project manager needs to be aware of the knowledge, the context and the needs on which the project relies.
Sustainable tourism projects are strictly connected to sustainable policies and programmes. A project has the power to translate theories and policies into concrete actions and sustainable benefits.
The policy is played at international, national and local levels. The policy produces guidelines and programmes, the project delivers actions.
Each project has its own policy background which needs to be monitored during the whole lifecycle of the project.
Each project should be consistent with the main policies which impact its own scope and activities.
For example, the Vesevo project was based on the following strategies and guidelines:
- Operational Programme Campania Region 2000-2006
- Strategic Policy Paper for the development of the “Programme Vesevo”
- Specific technical guidelines for the project
- Technical Plan of the National Vesuvio Park
- The Unesco Convention for the safeguarding of the intangible cultural heritage.