“Sustainable tourism development requires the informed participation of all relevant stakeholders, as well as strong political leadership to ensure wide participation and consensus building. Achieving sustainable tourism is a continuous process and it requires constant monitoring of impacts, introducing the necessary preventive and/or corrective measures whenever necessary. Sustainable tourism should also maintain a high level of tourist satisfaction and ensure a meaningful experience to the tourists, raising their awareness about sustainability issues and promoting sustainable tourism practices amongst them”.
The Tourism industry is characterised by a diversity of private and public stakeholders. Good governance is required for constructive dialogue, information sharing, communication and shared decision making about common issues and interests.
Effective project management for sustainable tourism therefore requires fostering conditions for good collaborative governance including:
1.Vision and leadership;
3.Clear roles and responsibilities;
4.Clear operational structures and processes for framing, conducting debates, decision-making and positive communication;
5.Engaged and participative communities;
6.Developing and sharing expertise and knowledge;
7.Transparent and accountable decision-making.
Key concept: stakeholder management is vital for a successful project in sustainable tourism. Each project should include the informed participation of all relevant stakeholders.