When the project is finalised, the results are delivered. For example, the cultural event has taken place, the touristic infrastructure is in place, and new signposts have been made for a historic pathway through an old town. However the benefits often have to be verified after the project has been closed. Do visitors return to the next cultural event? Or is the tourism infrastructure being used by the tourists and is it bringing enough funds? Are visitors of an old town following the signposts and enjoying the cultural heritage of the town more?
While focus during the projects is aimed at delivering the products, it is of crucial importance to make sure that the project delivers benefits, mostly after the project has been closed. It happens often that projects deliver their results but benefits are not obtained until after the project.
In PM4SD projects we focus on projects which have a long term impact at the environment. In project terms: projects deliver benefits not only in the short term but also over the long term. The question: “Is the tourism infrastructure sustainable?” can be rephrased in project terms as: “Does the tourism infrastructure deliver benefits on the long term to its environment?”
It is therefore of crucial importance that benefits are managed before, during and after the project, especially in PM4SD projects. In order to make sure that benefits are also managed after a project, we need to make sure certain actions are undertaken during the project.
The Vesuvio case study is also an example of a project where outputs were realised but not all benefits were obtained during and after the project.
This section of the website will provide guidance on how to manage the benefits of PM4SD projects during and after the project.
Benefit Management goes beyond the end of the project and therefore guidance on Programme Management can assist us in managing benefits better.